Privacy notice
Last updated: September 30, 2026
Data controller
Casa del Bosque, located in Pinal de Amoles, Querétaro, is responsible for the use and protection of the personal data you provide through this website.
Data we collect
What you type into our forms: name, email, phone number, dates of stay, number of guests and the message you send us. We also log your IP address to prevent automated submissions.
This site also measures its traffic with Google Analytics, which collects browsing data without you typing anything: your device and browser type, your approximate city or country, the site you came from and the pages you view. Your IP address is used to work out that approximate location and is not stored. This is statistical data: it does not include your name or email, and we do not use it to identify you.
How we use it
- To respond to your booking request or message.
- To confirm availability, rates and details of your stay.
- To contact you by phone, WhatsApp or email about that request.
We do not sell or rent your data, nor do we share it with third parties for commercial purposes. The only transfer is the browsing data sent to Google, explained below.
Cookies and analytics
Google Analytics stores cookies in your browser to tell one visit from another and to know whether someone comes back. They are not used for advertising and are not shared with advertisers.
You can prevent this in two ways: by blocking cookies in your browser settings, or by installing the Google Analytics opt-out add-on. The site works just the same without them.
This browsing data is transferred to Google LLC, which handles it under its own privacy policy.
Retention
We keep requests only as long as needed to handle your stay and meet tax or administrative obligations. After that, they are deleted from our records.
Your rights (ARCO)
Under Mexican law you may request access to, correction or deletion of your data, or object to its use, by writing to casadelbosquepinal@gmail.com. We will reply within 20 business days at most.
Changes to this notice
Any changes will be published on this page, along with the date of the latest update.